AI Products That Users Trust
Models are getting better every quarter. UX is still the reason most AI products fail in production. We design the interfaces that make agents readable, predictable, and trustworthy.
AI product design built alongside the engineers implementing it. From interaction models to production assets.
AI UX & Product Design Services
Agent Interaction Design
Confirmation flows, fallback states, error handling UX. We design for every state the agent can be in, including the ones that go wrong.
Workflow-First UX
Most AI products are built chat-first and then retrofitted into workflows. We design workflows from the start: task-oriented, not conversation-oriented.
Trust-Building UI Patterns
Progress visibility, confidence indicators, source citations, human handoff points. Users trust what they can see. We make agent reasoning visible.
AI Product Strategy & Prototyping
From concept to clickable prototype. We help you answer the right questions before writing production code.
Design Systems for AI Products
Component libraries and design tokens built for AI-native products. Agent states, loading patterns, uncertainty indicators, all built in from day one.
How We Design AI Products
Map the Agent's State Space
Every state an agent can be in: running, waiting, uncertain, failed, escalating. We map them all before designing a single screen.
Design for Failure First
Error states, fallbacks, and escalation flows get designed before the happy path. That's where AI UX typically breaks.
Prototype and Test
Clickable prototypes tested with real users. We measure trust, task completion, and where users get confused or frustrated.
Deliver Production-Ready Assets
Figma files, design tokens, component specs, and interaction documentation your engineers can build from without interpretation.
Our Design & Frontend Stack
Design
Frontend
React 
TypeScript AI UX Design: Real Use Cases
Agent Dashboards
Operations teams overseeing multiple agents need visibility: what's running, what failed, what needs review. We design dashboards that make that clear at a glance.
Human-in-the-Loop Interfaces
When an agent escalates, the human needs full context fast. We design review interfaces that give operators everything they need to make a decision in under 30 seconds.
AI-Powered SaaS Features
Adding AI features to an existing product without breaking what users already know. We handle the integration design: how the AI feature fits, where it lives, how users discover and trust it.
Customer-Facing Agent Products
Chatbots are the wrong model for most customer-facing AI. We design interaction models that are appropriate for what the agent actually does, and honest about what it can't do.
Why Companies Choose Us for AI UX
We design for AI states that other designers skip.
Most designers hand off a happy-path prototype and call it done. Agent UX has twenty states, not three. We design all of them.
We've shipped AI products, not just designed them.
Our designers work alongside the engineers building these systems. We know what's technically feasible and what creates unnecessary complexity.
We know where users stop trusting AI.
Through testing across dozens of AI products, we've mapped the exact moments users disengage. We design against those patterns.
Workflow-first, not chat-first.
Chat is one modality. Most business workflows need structured interfaces with clear actions, not an open text field. We build what the workflow actually needs.
AI Interfaces Your Users Will Trust
Tell us about your AI product. We'll map the agent's state space, design the critical flows, and deliver a clickable prototype your team can test and your engineers can build from.
AI UX Design: FAQ
Do we need a separate designer for AI products?
Only if your current designer hasn't shipped AI products before. AI UX has unique challenges: agent states, uncertainty, fallbacks, trust. They require specific experience. We bring that.
How do you handle designs for non-deterministic outputs?
We design for output ranges, not exact outputs. Every component handles variable content length, varying confidence levels, and edge cases. Nothing assumes a perfect response.
Can you work with our existing design system?
Yes. We extend what you have with AI-specific patterns rather than replacing it. Your existing system stays intact; we add what's missing.
What's the deliverable?
Figma files with all states documented, a component library (if needed), interaction specifications, and design tokens. Everything your engineering team needs to build from. Nothing left to interpretation.