Terms and Conditions

Chrono Innovation Inc. is a company registered in Canada. Chrono Innovation Inc. owns and operates Chrono Platform ("Service"). Questions about these Terms of Service should be sent to [email protected].

By using the Chrono Platform website ("Service") or any services of Chrono Innovation Inc., you are agreeing to be bound by the following terms and conditions ("Terms of Service").

Chrono Innovation Inc. may update and change the Terms of Service from time to time. Chrono Innovation Inc. will notify you about significant changes at least thirty (30) days before such changes come into force and give you the opportunity to evaluate the effects of proposed changes. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your agreement to such changes. You can review the most current version of the Terms of Service at any time at https://chronoplatform.com/terms-of-service.

Violation of any of the Terms of Service may result in the suspension or termination of your Account. While Chrono Innovation Inc. prohibits conduct and content in violation of these Terms of Service, you understand and agree that Chrono Innovation Inc. cannot be responsible for the content posted on the Service and you may nonetheless be exposed to such materials. You agree to use the Service at your own risk.

Account Terms

You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as your plan allows.
You are responsible for maintaining the security of your account and password. Chrono Innovation Inc. cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
You are responsible for all content posted and activity that occurs under your account (even when content is posted by others who have accounts under your account).
You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Subscription Plans and Billing

The Service offers a freemium model, which includes a free tier with limited features and paid subscription plans with additional features and capabilities.
Paid subscription plans are billed in advance on a yearly or monthly recurring basis, depending on the product and plan selected. Yearly billing is the default billing cycle for most products.
All paid subscriptions automatically renew at the end of each billing cycle unless cancelled prior to the renewal date.
Chrono Innovation Inc. will send you a renewal reminder at least thirty (30) days before your subscription renewal date. It is your responsibility to cancel before the renewal date if you do not wish to continue your subscription.
For any upgrade in plan level, the new rate will be prorated and charged immediately. For any downgrade, the new rate will take effect at the start of your next billing cycle.
Downgrading your plan or deleting your account may cause the loss of content, features, or capacity. Chrono Innovation Inc. does not accept any liability for such loss.

Payment Terms and Stripe

All payment processing for the Service is handled by Stripe, Inc. ("Stripe"). By subscribing to a paid plan, you agree to be bound by Stripe's Terms of Service (https://stripe.com/legal) and Privacy Policy (https://stripe.com/privacy).
Chrono Innovation Inc. does not store, collect, or process your payment card information. All payment data is handled exclusively by Stripe in accordance with Payment Card Industry Data Security Standards (PCI-DSS).
A valid payment method is required for all paid subscription plans. You authorize Stripe to charge your designated payment method for all fees incurred in connection with your account.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, except when otherwise required by mandatory law. You are responsible for payment of all such taxes, levies, or duties.
Payments are non-refundable. There are no refunds or credits for partial use of service, upgrade/downgrade refunds, or refunds for unused service with an open or closed account. In order to treat everyone equally, no exceptions will be made.

Failed Payments

In the event of a failed payment, Chrono Innovation Inc. will attempt to process the payment again and notify you of the failure.
You will have a grace period of three (3) days from the date of the initial failed payment to update your payment information or resolve the payment issue.
If payment is not successfully processed within the grace period, your account will be suspended until payment is received.
Continued failure to provide valid payment may result in termination of your account in accordance with the Suspension and Termination section below.

Cancellation

You are solely responsible for properly cancelling your account. An email or phone request to cancel your account is not considered a valid cancellation request unless confirmed by our support team.
You can cancel your account at any time by contacting our team at [email protected] or through the account settings in the Service.
If you cancel your subscription before the end of your current billing period, your cancellation will take effect at the end of the current billing period. You will retain access to paid features until then and will not be charged again.
Upon cancellation, your data will be retained for ten (10) days, after which it will be permanently deleted. This information cannot be recovered once deleted.
If you wish to export, access, or transfer your data before deletion, please contact us at [email protected].

Suspension and Termination

Suspension: Chrono Innovation Inc. may suspend your access to the Service temporarily if you breach these Terms of Service, fail to pay fees when due, or engage in conduct that may harm the Service or other users. During suspension, your account and data will be retained but you will not be able to access the Service.
Cure Period: If your account is suspended due to a breach of these Terms of Service, you will have thirty (30) days from the date of suspension to remedy the breach. If the breach is not remedied within this period, Chrono Innovation Inc. may terminate your account.
Termination: Chrono Innovation Inc. may terminate your account permanently for repeated or material breaches of these Terms of Service, failure to remedy a breach within the cure period, illegal activity, or extended non-payment. Termination will result in the permanent deletion of your account and all associated data.
Data Retention After Termination: Upon termination, your data will be retained for ten (10) days, after which it will be permanently deleted. Following deletion, only aggregated and anonymized data may be retained by Chrono Innovation Inc. for the purpose of analytics and service improvement. Such data does not constitute personal data as defined in applicable privacy and data protection legislation.
Immediate Termination: Chrono Innovation Inc. reserves the right to terminate accounts immediately without a cure period in cases of illegal activity, fraud, abuse of Chrono Innovation Inc. employees or customers, or actions that pose a threat to the security or integrity of the Service.

Modifications to the Service and Prices

Chrono Innovation Inc. reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof). Chrono Innovation Inc. will notify you about significant changes at least thirty (30) days before such changes come into force and give you the opportunity to evaluate the effects of proposed changes and take necessary measures. Notification will be given through the Chrono Innovation Inc. website, the Service itself, or by email.
Prices of all Services, including but not limited to subscription plan fees, are subject to change upon thirty (30) days notice from Chrono Innovation Inc. Such notice may be provided at any time by posting the changes to the Chrono Innovation Inc. website or the Service itself, or by email.
Chrono Innovation Inc. shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Service Level and Availability

Information regarding service availability, uptime commitments, and incident reporting can be found at https://trust.chronoinnovation.com.
Chrono Innovation Inc. will use commercially reasonable efforts to maintain the availability of the Service, but does not guarantee uninterrupted access.

Content Ownership and Intellectual Property

We claim no intellectual property rights over the material you provide to the Service.
Your profile and materials uploaded remain yours. However, by setting your pages to be shared publicly, you agree to allow others to view and share your content.
Chrono Innovation Inc. does not pre-screen content, but Chrono Innovation Inc. and its designees have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service.
You may not duplicate, copy, or reuse any portion of the HTML/CSS, visual design elements, or other proprietary components of the Service without express written permission from Chrono Innovation Inc.

General Conditions

Your use of the Service is at your sole risk. The Service is provided on an "as is" and "as available" basis.
You understand that Chrono Innovation Inc. uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
You must not modify, adapt, or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Chrono Innovation Inc., or any other Chrono Innovation Inc. service.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission of Chrono Innovation Inc.
Verbal, physical, written, or other abuse (including threats of abuse or retribution) of any Chrono Innovation Inc. customer, employee, member, or officer will result in immediate account termination.
You must not upload, post, host, or transmit unsolicited email, SMSs, or "spam" messages.
You must not transmit any worms or viruses or any code of a destructive nature.
Chrono Innovation Inc. does not warrant that (i) the Service will meet your specific requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, or that (v) any errors in the Service will be corrected.
You expressly understand and agree that Chrono Innovation Inc. shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if Chrono Innovation Inc. has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the Service; (v) or any other matter relating to the Service.
The failure of Chrono Innovation Inc. to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Chrono Innovation Inc. and governs your use of the Service, superseding any prior agreements between you and Chrono Innovation Inc. (including, but not limited to, any prior versions of the Terms of Service).

Contact

If you have any questions about these Terms of Service, please contact us at [email protected].

Terms and Conditions